Hot water heaters require two types of regular services to keep them working properly and to extend their life significantly. The manufacture gives details in their product book when you purchase a new heater. An annual service is actually one you can carry out yourself.

Annual Hot Water Service:
Very gently lift the pressure relief valve handle to allow a small flow of water to pass through then gently close again. Thats all it needs.

This is just to ensure the washer is not seized on the valve seat so that if there is ever a pressure or temperature issue with the tank then the relief valve will be safe to perform its job of releasing overpressure.

Five Year major service – You will need our help for this one.

1. We replace the temperature and pressure relief valve to ensure your heater has a safe valve if there is ever an overpressure problem to ensure the heater doesn’t pop.
2. We replace the sacrificial anode from inside the tank. This is a magnesium rod designed to prevent the inside of the tank from corroding. Failure to replace the rod on time will definitely shorten the lifespan of your heater costing potentially thousands of dollars over the life of your homeownership.
3. We replace the tempering valve to ensure you have safe 50 degree hot water to your home preventing heat loss and scalding from over temp water.
4. We test the operation of all other valves and heater to ensure everything is working correctly. If we find any issues we will discuss with you on the spot.
5. We guarantee our work. We strongly believe that if you rely on us for good advice then we should back up our words with a guarantee. We promise that if our advice doesn’t deliver what we promise then we will give you 100% money back guarantee.*

_{* Money back guarantee is that your heater should last 5 years longer from the date of our service. If it doesn’t then we will discount the service cost off the price of your next water heater if you use us to supply and install your new heater.}